Support

You can obtain support from Fusion Digital through one of two ways. Consider carefully before choosing a method whether your request is likely to need private information, whether it is included in your support agreement, and whether it is urgent enough to require a fast response.

IPS Marketplace Purchasers: When you purchased from the Marketplace, you would have received an email with the login details for your automatically created customer account. Please use these login details to sign into our community or support system. Failure to do this will result in delays in verifying your purchase.

Please do not file tickets for queries related to skinning of your menus, compatibility with third party modifications or skins, or code-level modifications to Fusion Digital products unless you are specifically requested to by a member of Fusion Digital staff.

Official Support

Obtain support directly from our staff via tickets. Use this option if you need to communicate private information or would like direct service.

Forum Support

Obtain support from staff and other customers. Use this if you don't mind waiting for a response or your issue is outside the scope of official support.

Products

Testimonials

I bought Fusion Menu awhile ago I didn't have the time to really take a look at it and my last tech guy did know what he was doing I went into the support on fusiondigital.co.nz and Mat was EXTREMELY EXTREMELY HELPFUL not only was he patience he helped me with my fusion menu step by step I strongly recommend keeping him I will continue to customer with Fusion Digital Thank You

-Matt - Clan Xtreme Defense

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